HP Ink and Toner Cartridges
Allegations: Failing to disclose that firmware updates would make non-HP cartridges incompatible with HP printers
HP Care Packs
Case Name (Date)
Pattison et al. v. HP Inc.
24-cv-2752, N.D. Cal.
(May 2024)
Product/Service
HP Care Packs
Allegations
Falsely representing that Care Packs are “Risk Free” because consumers who do not use the program for three years may file a claim for a rebate of the purchase price when the company did not provide consumers with the promised rebates
Status
Pending
Class-Action Tracker
HP Pavilion Laptops
Allegations: Misleadingly representing that the laptop parts are adequately tested and will function when the company does not test batteries for certain issues and users may experience battery performance issues
HP, Envy, and Pavilion Laptops
Allegations: Misleadingly advertising products as durable and portable laptops that open and close when they actually fail to work as advertised due to a defect
HP Envy 13 Ultrabook Laptops with NVIDIA GeForce MX150 Graphics Cards
Allegations: Misleadingly marketing the speed and performance of laptops when only certain versions of the laptop perform as advertised
HP Color Printers
Data Transfer Rates of HP Desktop Computers
HP Smart Install
HP Limited Warranty
HP OfficeJet Printers and Third-Party Ink Cartridges
HP’s All-In-One Printers
HP Smart Install Feature
Hewlett Packard’s “HP Smart Install” Feature
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