HomeAway
In September 2017, a class-action lawsuit was filed against HomeAway (a website providing rental property listings) for allegedly deceptively advertising that it provides 24/7 customer service, for which it charges a service fee, when, according to plaintiffs, the website does not offer 24/7 customer service as advertised. The lawsuit was originally filed in state court in September and transferred to federal court in November. (Meyer et al v. HomeAway.com, Inc., Case No. 17-cv-2243, S.D. Cal.)
Class-Action Tracker
The Latest
What You Should Know about Home Projectors
TINA.org sheds light on confusing and misleading brightness claims.
Under The Influence: Prediction Markets Are Harnessing Modern Joe Camels
Brant James, Ingame
Forever Living Ditching MLM Model
Company becomes the latest to leave the industry.
Fixing the Subscription Trap
The FTC’s Negative Option Rule do-over – and what’s at stake.
A Brand Story
Be wary of questionable and deceptive claims in origin stories.