Samsung QLED Televisions
Allegations: Falsely marketing that televisions have features that they do not have
July 2021: The Court granted final approval of a settlement agreement. Go to http://www.cellphonebenchmarksettlement.com/ for more information.
February 2019: The parties notified the Court that they reached a settlement agreement, the terms of which have not been disclosed.
August 2015: A federal judge dismissed some of the claims in this complaint, including the storage capacity claims and some of the benchmarking manipulation claims (the storage capacity claims were dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled. and the dismissed benchmarking manipulation claims were dismissed When a complaint is dismissed with prejudice, it cannot be refiled.). Other claims, including ones that the company failed to adequately inform consumers of benchmarking manipulation, will move forward. To read the full decision and learn more about the dismissed and continuing claims, click here.
2014: A class-action lawsuit was filed against Samsung for allegedly misleadingly marketing the speed and performance of the Galaxy S4 smartphone. Specifically, the complaint, which was originally filed in February and amended in November, alleges that the company falsely represents the speed of the Galaxy S4 smartphone by programming it to run at “higher-than-normal speeds” for benchmarking apps (which are used to test and compare the speed and performance of smartphones and tablets) when, according to plaintiffs, the smartphone runs at much lower speeds when performing real-world tasks. In addition, plaintiffs claim that the company advertises that the device has 16 gigabytes of storage capacity when, according to the complaint, preinstalled software makes about half of that memory inaccessible. (Norcia v. Samsung Telecommunications America, LLC and Samsung Electronics America, Inc., Case No. 14-cv-00582, N.D. Cal)
Allegations: Falsely marketing that televisions have features that they do not have
Allegations: Failing to disclose that appliances emit pollutants that are harmful to people
Allegations: Misleadingly marketing that smartphones of 128 GB of storage
Allegations: Misleadingly marketing the smartphone as durable
Allegations: Representing that it safeguards consumers’ personal data when such claims are not true
Allegations: Falsely marketing that the refresh rate (also known as the “Motion Rate”) of televisions is 120 Hz when the actual refresh rate is 60 Hz
Allegations: Misleading water-resistant claims
Allegations: Misleadingly marketing devices as having “supreme flexibility” when they don’t work as advertised
Allegations: Falsely marketing appliances as “fingerprint resistant” and failing to disclose that “black stainless steel” is actually regular stainless steel with a black coating that flakes and peels off
Allegations: Misleadingly advertising the black stainless steel finish on appliances as durable when the finish is a thin plastic coating that is prone to peel, chip and flake
In September 2020, a class-action lawsuit was filed against Samsung Electronics America for allegedly falsely marketing its Galaxy S7 cellphones as water resistant when, according to the complaint, they are…
January 2019: The claims against Best Buy were dismissed for failure to state a claim. 2018: A class-action lawsuit was filed against Samsung Electronics and Best Buy stores regarding the…
In December 2018, a class-action lawsuit was filed against Samsung Electronics for allegedly misleadingly advertising phones and tablets with PenTile screens – including Wave and Galaxy devices – as being…
September 2018: This case was transferred to federal court. (Case No. 18-cv-62111, S.D. Fla.) August 2018: A class-action lawsuit was filed against Samsung for allegedly falsely advertising kitchen appliances as…
In June 2018, a class-action lawsuit was filed against Samsung for allegedly misleadingly advertising POWERbot vacuum cleaners as capable of being operated remotely using various devices when, according to the…
February 2018: A federal judge granted in part and denied in part Samsung’s motion to dismiss the amended complaint, dismissing the New Jersey consumer fraud state law claims finding that…
In February 2018, a class-action lawsuit was filed against Samsung Electronics America for allegedly falsely advertising that Samsung Galaxy S7 phones are water-resistant when, according to plaintiffs, they are not.…
August 2015: This case was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled. after it was transferred to a judge hearing a related case (Case…
In November 2017, a class-action lawsuit was filed against Samsung Electronics America for allegedly deceptively advertising Smart TVs as having the capability to access the YouTube app directly from the…
January 2015: This case was voluntarily dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled., the reasons for which have not been…
September 2017: This action was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled., the reasons for which have not been disclosed. November 2016: A federal…
In January 2017, a class-action lawsuit was filed against Samsung for allegedly misrepresenting the energy efficiency of its televisions. Specifically, the complaint claims that Samsung televisions have ENERGYGUIDE labels and…
In November 2016, a class-action lawsuit was filed against Samsung for allegedly marketing televisions as “energy efficient” and “Energy Star” certified when, in reality, software automatically disables energy-saving features whenever…
In October 2016, a class-action lawsuit was filed against Samsung for allegedly misleadingly concealing that its televisions use more energy than the Energy Guide labeling and advertising represent. (Coghlan et…
In September 2016, a class-action lawsuit was filed against Samsung Electronics America for allegedly falsely advertising its Galaxy S7 cellphones as water resistant when such claims are not true. (Velasquez-Reyes…
In April 2016, a class-action lawsuit was filed against Samsung for allegedly falsely marketing televisions as LED when, in reality, the televisions are LCD televisions that use light emitting diodes…
This ad hertz.
A phone that is only “water resistant” under the right circumstances.
How the advertising of a free tablet (mis)led two consumers to Best Buy over the holiday weekend.
Free tablet promotion caused consumer confusion by not adequately disclosing terms.
The uniforms, the phones, the names, and the hashtags.