Samsung Devices and Services
Allegations: Representing that it safeguards consumers’ personal data when such claims are not true
POWERbot Vacuum Cleaners
In June 2018, a class-action lawsuit was filed against Samsung for allegedly misleadingly advertising POWERbot vacuum cleaners as capable of being operated remotely using various devices when, according to the plaintiffs, the vacuums do not reliably function as advertised. (Kerkorian et al v. Samsung Electronics America, Inc., Case No. 18-cv-870, E. D. CA.)
Class-Action Tracker
Certain Models of Samsung Televisions
Allegations: Falsely marketing that the refresh rate (also known as the “Motion Rate”) of televisions is 120 Hz when the actual refresh rate is 60 Hz
Galaxy Watch Active 2 Smart Watch
Allegations: Misleading water-resistant claims
Chromebook Plus 2-in-1 Devices
Allegations: Misleadingly marketing devices as having “supreme flexibility” when they don’t work as advertised
Samsung’s Black Stainless Steel Kitchen Appliances
Allegations: Falsely marketing appliances as “fingerprint resistant” and failing to disclose that “black stainless steel” is actually regular stainless steel with a black coating that flakes and peels off
Galaxy S4 Smartphone
Allegations: Falsely representing the speed and storage capacity of Samsung Galaxy S4 smartphones
Samsung’s Black Stainless Steel Appliances
Allegations: Misleadingly advertising the black stainless steel finish on appliances as durable when the finish is a thin plastic coating that is prone to peel, chip and flake
Galaxy S7 Cellphones
In September 2020, a class-action lawsuit was filed against Samsung Electronics America for allegedly falsely marketing its Galaxy S7 cellphones as water resistant when, according to the complaint, they are…
Samsung Televisions and Geek Squad Protection Plans
January 2019: The claims against Best Buy were dismissed for failure to state a claim. 2018: A class-action lawsuit was filed against Samsung Electronics and Best Buy stores regarding the…
Samsung Electronics with Pentile Screens
In December 2018, a class-action lawsuit was filed against Samsung Electronics for allegedly misleadingly advertising phones and tablets with PenTile screens – including Wave and Galaxy devices – as being…
Samsung’s Stainless Steel Kitchen Appliances
September 2018: This case was transferred to federal court. (Case No. 18-cv-62111, S.D. Fla.) August 2018: A class-action lawsuit was filed against Samsung for allegedly falsely advertising kitchen appliances as…
Samsung Galaxy Gear S Smartwatch
February 2018: A federal judge granted in part and denied in part Samsung’s motion to dismiss the amended complaint, dismissing the New Jersey consumer fraud state law claims finding that…
Samsung Galaxy S7 Phones
In February 2018, a class-action lawsuit was filed against Samsung Electronics America for allegedly falsely advertising that Samsung Galaxy S7 phones are water-resistant when, according to plaintiffs, they are not.…
Galaxy S4 Smartphone Battery
August 2015: This case was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled. after it was transferred to a judge hearing a related case (Case…
YouTube App on Samsung Smart TVs
In November 2017, a class-action lawsuit was filed against Samsung Electronics America for allegedly deceptively advertising Smart TVs as having the capability to access the YouTube app directly from the…
Samsung LED Televisions
January 2015: This case was voluntarily dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled., the reasons for which have not been…
Samsung “Series 3” Chromebook Laptop Computer
September 2017: This action was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled., the reasons for which have not been disclosed. November 2016: A federal…
The Energy Efficiency of Samsung Televisions
In January 2017, a class-action lawsuit was filed against Samsung for allegedly misrepresenting the energy efficiency of its televisions. Specifically, the complaint claims that Samsung televisions have ENERGYGUIDE labels and…
Samsung’s Energy Efficiency Claims
In November 2016, a class-action lawsuit was filed against Samsung for allegedly marketing televisions as “energy efficient” and “Energy Star” certified when, in reality, software automatically disables energy-saving features whenever…
Samsung Televisions
In October 2016, a class-action lawsuit was filed against Samsung for allegedly misleadingly concealing that its televisions use more energy than the Energy Guide labeling and advertising represent. (Coghlan et…
Samsung Galaxy S7 Cellphones
In September 2016, a class-action lawsuit was filed against Samsung Electronics America for allegedly falsely advertising its Galaxy S7 cellphones as water resistant when such claims are not true. (Velasquez-Reyes…
Samsung LED TVs
In April 2016, a class-action lawsuit was filed against Samsung for allegedly falsely marketing televisions as LED when, in reality, the televisions are LCD televisions that use light emitting diodes…
The Latest
Samsung’s ‘$75 Trade-In Credit’
Conditions about conditions.
Reality Check: TINA.org Calls on FTC to Address Virtual Influencers
Why the FTC should consider virtual influencers as it reviews its Endorsement Guides.
TV Tech: LG’s OLED vs. Samsung’s QLED
Big picture: Expert endorsements can be misleading.
Winter Olympics Stumble Out the Gate Re #Ad Disclosure
These brand-relationship disclosures are far from world-class.
MoMA Store, Revisited
TV frame or frame TV? Which one is MoMA selling here?