ToyotaCare Plus Maintenance Plans
Allegations: Falsely marketing that the plans costs less than paying for scheduled services individually
A false advertising class-action lawsuit was filed against Toyota in November 2017 (and amended in June 2018). Specifically, the complaint claims that the company falsely advertises that the headlights in 2016 Rav 4 vehicles turn on and off automatically and adjust to ensure proper lighting for the driving conditions when, according to the complaint, not all models of the RAV4 vehicles come equipped with lights with the automatic on/off feature. (Plaintiffs filed an amended complaint in June 2018.) (Zheng-Lawson et al v. Toyota Motor Corp. et al, Case No. 17-cv-6591, N. D. CA.)
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Allegations: Falsely marketing that the plans costs less than paying for scheduled services individually
Allegations: Failing to disclose that certain internet-enabled features in vehicles would become inoperable when 3G was phased out
Allegations: Failing to disclose that certain features available in Lexus Enform, Toyota Safety Connect, and Entune App – including roadside emergency safety features – would become inoperable when 3G services…
Allegations: Falsely marketing that certain vehicles are equipped with adaptive headlights when the vehicles aren’t equipped with the safety feature
Allegations: Misleadingly representing that hybrid vehicles travel farther on one tank of gas than gas-only vehicles when such claims are not true
Consumer accuses dealership of pulling a bait and switch.
Automaker addresses its use of prototypes in TV ad.
Instant replay shows six instances in which Super Bowl 52 advertisers have fumbled ad claims.