Instacart’s AI-Enabled Pricing Experiments May Be Inflating Your Grocery Bill, CR and Groundwork Collaborative Investigation Finds
Derek Kravitz, Consumer Reports
Drop App
Case Name (Date)
Boukhny et al. v. Drop Technologies Inc.
24-cv-7848, C.D. Cal.
(Sept. 2024)
Product/Service
Drop
(an app that tracks purchases made on credit cards and awards points based on spending and available promotions)
Allegations
Misleadingly representing that consumers can use their earned points to redeem gift cards without difficulties or restrictions when gift cards were consistently sold out and the app’s redemption system was “inadequate and unworkable”
Status
Pending
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