Disney Aulani
Allegations: Falsely marketing that facilities are safe for families of all ages without disclosing that surfaces in the pool area are excessively slippery
E.K. et al. v. Walt Disney Parks and Resorts U.S., Inc.
22-cv-1919, M.D. Fla.
(Oct. 2022)
Disney’s Platinum Pass and Platinum Plus Pass
Misrepresenting that the passes are not subject to any “blockout” dates when there are days and times that the passes cannot be used
Pending
Allegations: Falsely marketing that facilities are safe for families of all ages without disclosing that surfaces in the pool area are excessively slippery
Allegations: Falsely marketing that there would be “no blockout dates” for Dream Key passholders when such claims are not true
Allegations: Failing to adequately disclose the terms of subscriptions
Well, maybe some commercials.
MyMagic+ at Disney may mean shorter lines but more direct marketing to guests.