
Cox Service Plans
Allegations: Falsely advertising that monthly rates would be fixed for a specified period of time when the company increases the monthly rates by adding service charges after a few months
Christianson et al. v. Cox Communications, Inc. and CoxCom, LLC
22-cv-1290, S.D. Cal.
(Aug. 2022)
Cox cable TV service plans
Representing that customers who enter 24-month contracts would not be charged more than the promised fixed rate for the term of the contract when the company increased the monthly rate mid-contract by adding monthly service charges
Pending
Allegations: Falsely advertising that monthly rates would be fixed for a specified period of time when the company increases the monthly rates by adding service charges after a few months
Spoiler: In order to be eligible for Cox Mobile, customers must already have Cox Internet.
TINA.org applauds proposed rulemaking and recommends addition.
You may want to hit the mute button on these challenged cable claims.