
Capital One
Allegations: Misrepresenting that it protects consumers’ personal information when it failed to do so and there was a data breach between 2022 and 2023
In May 2019, a class-action lawsuit was filed against Capital One Bank for allegedly failing to disclose that it charges consumers interest on cash advances on credit cards after they pay the amount of the advance back in full. (Pfahning et al v. Capital One Bank (USA), N.A., Case No. 19-cv-950, D. RI.)
For more of TINA.org’s coverage of lawsuits filed against Capital One, click here.
Allegations: Misrepresenting that it protects consumers’ personal information when it failed to do so and there was a data breach between 2022 and 2023
Allegations: Representing that the credit card company charges Cash Advance Fees on cash loans or cash equivalents
Allegations: Misleadingly advertising accounts as “high interest” savings accounts without notifying accountholders that a higher interest rate account became available
Allegations: Falsely promising not to charge fees for using in-network ATMs
Allegations: Falsely advertising that consumers can get pre-approved for credit cards in a process that does not affect their credit score when the company runs a type of credit report…
Allegations: Marketing Zelle money transfers as fast, safe, and secure without disclosing that there is no protection for victims of fraud and no recourse for reimbursement of lost funds
Allegations: Misleadingly representing that it would help credit card customers during the COVID-19 pandemic when the company systematically denied customers’ requests for help
When it comes to credit cards offering unlimited cash back, it’s a numbers game.