
Zelle Money Transfers at Capital One
Allegations: Marketing Zelle money transfers as fast, safe, and secure without disclosing that there is no protection for victims of fraud and no recourse for reimbursement of lost funds
In January 2019, a class-action lawsuit was filed against Capital One Bank for allegedly charging multiple non-sufficient funds and overdraft fees on a single transaction. Plaintiffs claim that the bank misleadingly represents that it charges only one non-sufficient funds or overdraft fee on a single transaction without telling customers that the bank charges another fee each time it reprocesses a transaction that has been rejected for insufficient funds. (McNeil et al v. Capital One Bank, N.A., Case No. 19-cv-473, E. D. NY.)
Allegations: Marketing Zelle money transfers as fast, safe, and secure without disclosing that there is no protection for victims of fraud and no recourse for reimbursement of lost funds
Allegations: Misleadingly representing that it would help credit card customers during the COVID-19 pandemic when the company systematically denied customers’ requests for help
March 2019: This case was transferred to a court in Virginia. (Case No. 19-cv-343, E. D. Va.) May 2018: A class-action lawsuit was filed against Capital One for allegedly promising…
In May 2019, a class-action lawsuit was filed against Capital One Bank for allegedly failing to disclose that it charges consumers interest on cash advances on credit cards after they…
In April 2018, another class-action lawsuit was filed against Capital One for, among other things, allegedly promising not to charge fees for using in-network ATMs when, according to plaintiffs, customers…
In March 2018, a class-action lawsuit was filed against Capital One Bank for allegedly misleadingly promising consumers an interest-free grace period on charges when, according to the plaintiffs, consumers who…
June 2015: A federal judge granted final approval of a settlement of this lawsuit. According to the settlement terms, class members may receive a cash award of either $2 or…
When it comes to credit cards offering unlimited cash back, it’s a numbers game.