
Capital One
Allegations: Misrepresenting that it protects consumers’ personal information when it failed to do so and there was a data breach between 2022 and 2023
In January 2019, a class-action lawsuit was filed against Capital One Bank for allegedly charging multiple non-sufficient funds and overdraft fees on a single transaction. Plaintiffs claim that the bank misleadingly represents that it charges only one non-sufficient funds or overdraft fee on a single transaction without telling customers that the bank charges another fee each time it reprocesses a transaction that has been rejected for insufficient funds. (McNeil et al v. Capital One Bank, N.A., Case No. 19-cv-473, E. D. NY.)
Allegations: Misrepresenting that it protects consumers’ personal information when it failed to do so and there was a data breach between 2022 and 2023
Allegations: Representing that the credit card company charges Cash Advance Fees on cash loans or cash equivalents
Allegations: Misleadingly advertising accounts as “high interest” savings accounts without notifying accountholders that a higher interest rate account became available
Allegations: Falsely promising not to charge fees for using in-network ATMs
Allegations: Falsely advertising that consumers can get pre-approved for credit cards in a process that does not affect their credit score when the company runs a type of credit report…
Allegations: Marketing Zelle money transfers as fast, safe, and secure without disclosing that there is no protection for victims of fraud and no recourse for reimbursement of lost funds
Allegations: Misleadingly representing that it would help credit card customers during the COVID-19 pandemic when the company systematically denied customers’ requests for help
When it comes to credit cards offering unlimited cash back, it’s a numbers game.