Panera’s Food Delivery
Allegations: Deceptively hiding delivery fees from customers
March 2020: A federal judge dismissed the claims for injunctive relief finding that the complaint failed to allege any future injury. The other claims will move forward.
December 2018: A class-action lawsuit was filed against Panera Bread for allegedly falsely labeling blueberry bagels as containing blueberries when they do not. (Plaintiffs filed an amended complaint in May 2019. (Izquierdo et al v. Panera Bread Company, Case No. 18-cv-12127, S.D.N.Y.)
Allegations: Deceptively hiding delivery fees from customers
Allegations: Deceptively hiding delivery fees from consumers
Allegations: Misleadingly marketing products as “sprouted grain” bagels when they are made primarily with non-sprouted grains
Allegations: Misleadingly marketing products as “clean”
Allegations: Misleadingly marketing the terms of Panera’s Unlimited Sip Club
In March 2019, a class-action lawsuit was filed against Panera Bread for allegedly falsely marketing certain breads and bagels as “clean” when, according to the complaint, the breads contain residue…
These definitions are a joke.
Following lawsuit, chain adds more detailed disclosures about caffeine content.
Lawsuit alleges sandwich chain misleadingly markets “unlimited” drinks subscription.
Be wary of claims of free or low-cost delivery.
A “$0 Delivery Fee” doesn’t equal “free delivery.”