Class Action

AT&T’s International Roaming Fees

Class Action

AT&T’s International Roaming Fees

November 2020: The district court granted preliminary approval of a settlement agreement that would automatically provide current customers with a Day Pass (one day of free international roaming) unless they submit a valid claim to receive an account credit instead, while former customers may submit a claim to receive a cash refund for the amount they paid for international roaming calls. In addition, the company agreed to include language in the Wireless Customer Agreement disclosing that customers may be charged international roaming rates on calls they do not answer. A final fairness hearing is scheduled for March 17, 2021. For more information, go to http://www.internationalroamingsettlement.com/.

January 2019: The Ninth Circuit Court of Appeals denied the company’s petition for permission to appeal the district court’s August 2018 order. (AT&T Mobility LLC et al v. McArdle, Case No. 18-cv-80102, 9th Cir.)

August 2018: The court granted part of the plaintiff’s motion for class certification and certified the class of individuals who were charged international roaming fees for unanswered incoming calls but denied the motion for class certification for the proposed class of individuals whose wireless telephone services contracts barred them from bringing claims for injunctive relief. Later in the month, the company filed a petition requesting permission to appeal the district court’s decision.

2009: A false advertising class-action lawsuit was filed against AT&T for allegedly failing to adequately inform customers traveling abroad that they will be charged international roaming charges for international calls they do not accept, voicemails they do not check, and calls they do not place while abroad. The complaint was filed in state court in February and transferred to federal court in March. (Mcardle et al v. AT&T Mobility LLC et al, Case No. 09-cv-1117, N.D. Cal.)


Class-Action Tracker

AT&T

Class Action

AT&T

Allegations: Falsely representing that it safeguards consumers’ personal information when it failed to do so and the data was breached

AT&T’s Phone and Internet Services

Class Action

AT&T’s Phone and Internet Services

Allegations: Falsely advertising that phone and internet services are reliable and provide superior coverage and speed when the company failed to provide services for multiple weeks

AT&T Securities

Class Action

AT&T Securities

Allegations: Misleadingly representing that AT&T is committed to protecting the environment and people when its cables are covered in toxic lead

AT&T

Class Action

AT&T

Allegations: Misleadingly representing that it would safeguard consumers’ personal data when it failed to do so and there was a breach

The Monthly Cost of DirecTV Services

Class Action

The Monthly Cost of DirecTV Services

July 2020: The case was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled. as to the named plaintiff and When a complaint is dismissed without…

AT&T Customer Data

Class Action

AT&T Customer Data

In July 2019, a class-action lawsuit was filed against AT&T for allegedly misleadingly representing that it does not share or sell data about customers when, according to the complaint, the…

DirecTV’s Quoted Monthly Costs

Class Action

DirecTV’s Quoted Monthly Costs

December 2016: This action was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled., the reasons for which have not been disclosed. May 2016: After the…

AT&T’s Bait and Switch Tactics

Class Action

AT&T’s Bait and Switch Tactics

In June 2016, a class-action lawsuit was filed against AT&T for allegedly using bait and switch tactics by advertising calling plans on the packaging of GoPhones that AT&T does not…

AT&T “Unlimited” Wireless Service Plans

Class Action

AT&T “Unlimited” Wireless Service Plans

March 2016: The lawsuit was dismissed because the summons was not returned with proof that it was served, as required by Massachusetts law. October 2015: A class-action lawsuit was filed…


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