Class Action

AT&T’s Bait-and-Switch Marketing

Class Action

AT&T’s Bait-and-Switch Marketing

June 2022: The Court preliminarily approved a settlement agreement. For more information, go to https://www.attvianuclassactionsettlement.com/.

September 2021: Plaintiffs filed an amended complaint.

June 2019: A class-action lawsuit was filed against AT&T for allegedly deceptively using a bait-and-switch advertising scheme in which it advertises flat monthly rates for wireless service plans when, according to plaintiffs, the company fails to disclose certain fees and the amount customers pay each month is actually higher than advertised. (Vianu et al v. AT&T Mobility LLC, Case No. 19-cv-3602, N.D. Cal.)

For more of TINA.org’s coverage of AT&T, click here.


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Allegations: Falsely representing that it safeguards consumers’ personal information when it failed to do so and the data was breached

AT&T’s Phone and Internet Services

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Allegations: Falsely advertising that phone and internet services are reliable and provide superior coverage and speed when the company failed to provide services for multiple weeks

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Allegations: Misleadingly representing that it would safeguard consumers’ personal data when it failed to do so and there was a breach


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