American Airlines Free Checked Bags Program
Allegations: Misleadingly offering certain customers free checked bags when the airline does not program the terms into its software and improperly charges customers for checked bags
Cleary et al v. American Airlines, Inc.
21-cv-184, N.D. Tex.
(Feb. 2021)
Baggage fees
Falsely representing that certain passengers don’t have to pay for checked bags
Settled
(Preliminarily approved)
https://www.baggagefeeclassaction.com/
Allegations: Misleadingly offering certain customers free checked bags when the airline does not program the terms into its software and improperly charges customers for checked bags
Allegations: Falsely representing that the airline does not charge certain passengers a fee for checked bags
Consumer complaints worth remembering.
Herb Weisbaum, Consumers’ Checkbook
TINA.org pulls back the covers on this company’s Made in USA marketing.
Brand partnerships worthy of a big “doom!”
Derek Kravitz, Consumer Reports