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Oh, Verizon

Navigating the minefield of wireless customer service.

Smarten up about Cell Phone Fraud

Consumer News

Smarten up about Cell Phone Fraud

There are now over 6 billion cell phones in use around the world.  Just like everyone else, the con artists and fraudsters are also leveraging the rise of cell phone…


Class-Action Tracker

Verizon Securities

Class Action

Verizon Securities

Allegations: Misleadingly representing that Verizon is committed to protecting the environment and people when its cables are covered in toxic lead

Verizon Wireless’s May 2019 Mother’s Day Promotion

Class Action

Verizon Wireless’s May 2019 Mother’s Day Promotion

In March 2020, a class-action lawsuit was filed against Verizon Wireless alleging that its May 2019 Mother’s Day promotion was a bait-and-switch scheme. Specifically, plaintiffs claim that the company falsely…

Verizon Equipment

Class Action

Verizon Equipment

November 2017: This action was voluntarily dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled., the reasons for which have not been…

TracFone Wireless Unlimited Data Plans

Class Action

TracFone Wireless Unlimited Data Plans

February 2016: The appeal was voluntarily dismissed, the reasons for which have not been disclosed. (Hansell et al v. TracFone Wireless, Inc. dba Straight Talk Wireless et al, Case No.…

Straight Talk Cellular Phone Plans

Class Action

Straight Talk Cellular Phone Plans

February 2016: The appeal was voluntarily dismissed, the reasons for which have not been disclosed. (Hansell et al v. TracFone Wireless, Inc. dba Straight Talk Wireless et al, Case No.…