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TracFone Failed Promise to Offer Unlimited Data Costs them $40 Million
Nation’s largest prepaid mobile provider settles charges it throttled customers.
Verizon Told to Clarify 4G LTE Coverage Maps in TV Ad
A split second just isn’t enough time for consumers to pick up on important information in advertising.
Does the Executive Suite Match the Empowerment Message in the Ad?
Here’s what the Super Bowl’s #likeagirl ad really means.
Oh, Verizon
Navigating the minefield of wireless customer service.
Smarten up about Cell Phone Fraud
There are now over 6 billion cell phones in use around the world. Just like everyone else, the con artists and fraudsters are also leveraging the rise of cell phone…
Class-Action Tracker
iPhones at Target
Allegations: Falsely advertising that phones are unlocked
TracFone Wireless
Allegations: Misrepresenting that it protects customers’ personal information when it failed to do so and there was a data breach in 2021
Verizon’s Advertised Rates
Allegations: Charging subscribers more than the advertised rate by adding an undisclosed fictitious fee to their monthly bills
Certain Verizon Wireless Service Plans
Allegations: Falsely advertising monthly rates of wireless service plans
Verizon Monthly Rates
Allegations: Falsely advertising monthly rates that do not include an “Administrative Charge”
Verizon Securities
Allegations: Misleadingly representing that Verizon is committed to protecting the environment and people when its cables are covered in toxic lead
Verizon Wireless’s May 2019 Mother’s Day Promotion
In March 2020, a class-action lawsuit was filed against Verizon Wireless alleging that its May 2019 Mother’s Day promotion was a bait-and-switch scheme. Specifically, plaintiffs claim that the company falsely…
Verizon Equipment
November 2017: This action was voluntarily dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled., the reasons for which have not been…
Promotional Gifts for Verizon FiOS Service Subscribers
December 2016: This action was dismissed When a complaint is dismissed with prejudice, it cannot be refiled. because the parties settled the matter. The terms of the settlement agreement have…
TracFone Wireless Unlimited Data Plans
February 2016: The appeal was voluntarily dismissed, the reasons for which have not been disclosed. (Hansell et al v. TracFone Wireless, Inc. dba Straight Talk Wireless et al, Case No.…
Straight Talk Cellular Phone Plans
February 2016: The appeal was voluntarily dismissed, the reasons for which have not been disclosed. (Hansell et al v. TracFone Wireless, Inc. dba Straight Talk Wireless et al, Case No.…