Verizon
Brands
The Latest
Does the Executive Suite Match the Empowerment Message in the Ad?
Here’s what the Super Bowl’s #likeagirl ad really means.
Oh, Verizon
Navigating the minefield of wireless customer service.
Smarten up about Cell Phone Fraud
There are now over 6 billion cell phones in use around the world. Just like everyone else, the con artists and fraudsters are also leveraging the rise of cell phone…
Class-Action Tracker
Verizon Monthly Rates
Allegations: Falsely advertising monthly rates that do not include an “Administrative Charge”
Certain Verizon Wireless Service Plans
Allegations: Falsely advertising monthly rates of wireless service plans
Verizon’s Advertised Rates
Allegations: Charging subscribers more than the advertised rate by adding an undisclosed fictitious fee to their monthly bills
Verizon Securities
Allegations: Misleadingly representing that Verizon is committed to protecting the environment and people when its cables are covered in toxic lead
Verizon Wireless’s May 2019 Mother’s Day Promotion
In March 2020, a class-action lawsuit was filed against Verizon Wireless alleging that its May 2019 Mother’s Day promotion was a bait-and-switch scheme. Specifically, plaintiffs claim that the company falsely…
Verizon Equipment
November 2017: This action was voluntarily dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled., the reasons for which have not been…
Promotional Gifts for Verizon FiOS Service Subscribers
December 2016: This action was dismissed When a complaint is dismissed with prejudice, it cannot be refiled. because the parties settled the matter. The terms of the settlement agreement have…
TracFone Wireless Unlimited Data Plans
February 2016: The appeal was voluntarily dismissed, the reasons for which have not been disclosed. (Hansell et al v. TracFone Wireless, Inc. dba Straight Talk Wireless et al, Case No.…
Straight Talk Cellular Phone Plans
February 2016: The appeal was voluntarily dismissed, the reasons for which have not been disclosed. (Hansell et al v. TracFone Wireless, Inc. dba Straight Talk Wireless et al, Case No.…