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The Verizon ‘Edge’ of Deception
When a promise of big savings goes up in a puff of smoke.
TracFone Failed Promise to Offer Unlimited Data Costs them $40 Million
Nation’s largest prepaid mobile provider settles charges it throttled customers.
Verizon Told to Clarify 4G LTE Coverage Maps in TV Ad
A split second just isn’t enough time for consumers to pick up on important information in advertising.
Does the Executive Suite Match the Empowerment Message in the Ad?
Here’s what the Super Bowl’s #likeagirl ad really means.
Oh, Verizon
Navigating the minefield of wireless customer service.
Smarten up about Cell Phone Fraud
There are now over 6 billion cell phones in use around the world. Just like everyone else, the con artists and fraudsters are also leveraging the rise of cell phone…
Class-Action Tracker
TracFone Wireless
Allegations: Misrepresenting that it protects customers’ personal information when it failed to do so and there was a data breach in 2021
Verizon Securities
Allegations: Misleadingly representing that Verizon is committed to protecting the environment and people when its cables are covered in toxic lead
iPhones at Target
Allegations: Falsely advertising that phones are unlocked
Verizon’s Advertised Rates
Allegations: Charging subscribers more than the advertised rate by adding an undisclosed fictitious fee to their monthly bills
Certain Verizon Wireless Service Plans
Allegations: Falsely advertising monthly rates of wireless service plans
Verizon Monthly Rates
Allegations: Falsely advertising monthly rates that do not include an “Administrative Charge”
Verizon Wireless’s May 2019 Mother’s Day Promotion
Verizon Equipment
Promotional Gifts for Verizon FiOS Service Subscribers
TracFone Wireless Unlimited Data Plans
