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Frayed Cable Ad Claims
You may want to hit the mute button on these challenged cable claims.
Mixed Signals from Cellphone Ads
Carriers facing challenges to advertisements.
Verizon’s $300 Trade-In Offer
Expecting cold hard cash out of this offer? Think again.
Verizon, Sprint to Give $120M Back to ‘Crammed’ Consumers
All told, that’s $290M going back to wireless consumers who federal regulators said were unfairly charged.
Sprint’s ‘New’ Network Just Got Old
Self-regulatory group tells Sprint to drop advertising claims following T-Mobile complaint.
What Mobile Carriers Are Really Saying in Their Ads
Digging into the fine print and details behind four recent ads.
The Verizon ‘Edge’ of Deception
When a promise of big savings goes up in a puff of smoke.
TracFone Failed Promise to Offer Unlimited Data Costs them $40 Million
Nation’s largest prepaid mobile provider settles charges it throttled customers.
Verizon Told to Clarify 4G LTE Coverage Maps in TV Ad
A split second just isn’t enough time for consumers to pick up on important information in advertising.
Does the Executive Suite Match the Empowerment Message in the Ad?
Here’s what the Super Bowl’s #likeagirl ad really means.
Class-Action Tracker
Verizon’s Advertised Rates
Allegations: Charging subscribers more than the advertised rate by adding an undisclosed fictitious fee to their monthly bills
Certain Verizon Wireless Service Plans
Allegations: Falsely advertising monthly rates of wireless service plans
Verizon Wireless’s May 2019 Mother’s Day Promotion
In March 2020, a class-action lawsuit was filed against Verizon Wireless alleging that its May 2019 Mother’s Day promotion was a bait-and-switch scheme. Specifically, plaintiffs claim that the company falsely…
Verizon Equipment
November 2017: This action was voluntarily dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled., the reasons for which have not been…
Promotional Gifts for Verizon FiOS Service Subscribers
December 2016: This action was dismissed When a complaint is dismissed with prejudice, it cannot be refiled. because the parties settled the matter. The terms of the settlement agreement have…
TracFone Wireless Unlimited Data Plans
February 2016: The appeal was voluntarily dismissed, the reasons for which have not been disclosed. (Hansell et al v. TracFone Wireless, Inc. dba Straight Talk Wireless et al, Case No.…
Straight Talk Cellular Phone Plans
February 2016: The appeal was voluntarily dismissed, the reasons for which have not been disclosed. (Hansell et al v. TracFone Wireless, Inc. dba Straight Talk Wireless et al, Case No.…