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Deceptive Ads 2016

A Deluge of Doublespeak
Corporate doublespeak is as hard to decipher as the questionable claims in the ads themselves.

Telecom Disconnect
Find out which telecom companies are under scrutiny for misleading ads.

Verizon’s ‘Limitless’ Data Has Its Limits
Not to be confused with “unlimited” data plans.

Frayed Cable Ad Claims
You may want to hit the mute button on these challenged cable claims.

Mixed Signals from Cellphone Ads
Carriers facing challenges to advertisements.

Verizon’s $300 Trade-In Offer
Expecting cold hard cash out of this offer? Think again.

Verizon, Sprint to Give $120M Back to ‘Crammed’ Consumers
All told, that’s $290M going back to wireless consumers who federal regulators said were unfairly charged.

Sprint’s ‘New’ Network Just Got Old
Self-regulatory group tells Sprint to drop advertising claims following T-Mobile complaint.

What Mobile Carriers Are Really Saying in Their Ads
Digging into the fine print and details behind four recent ads.
Class-Action Tracker

TracFone Wireless
Allegations: Misrepresenting that it protects customers’ personal information when it failed to do so and there was a data breach in 2021

Verizon Securities
Allegations: Misleadingly representing that Verizon is committed to protecting the environment and people when its cables are covered in toxic lead

iPhones at Target
Allegations: Falsely advertising that phones are unlocked

Verizon’s Advertised Rates
Allegations: Charging subscribers more than the advertised rate by adding an undisclosed fictitious fee to their monthly bills

Certain Verizon Wireless Service Plans
Allegations: Falsely advertising monthly rates of wireless service plans

Verizon Monthly Rates
Allegations: Falsely advertising monthly rates that do not include an “Administrative Charge”

Verizon Wireless’s May 2019 Mother’s Day Promotion

Verizon Equipment

Promotional Gifts for Verizon FiOS Service Subscribers

TracFone Wireless Unlimited Data Plans
