
Navy Federal Credit Union
Allegations: Misrepresenting how many overdraft fees will be charged on a single transaction
Allegations: Misrepresenting how many overdraft fees will be charged on a single transaction
Allegations: Misrepresenting how many overdraft fees will be charged on a single transaction
Allegations: Misleadingly representing that the credit union charges foreign transaction fees on transactions made outside of the United States when it charges such fees on transactions made online in the…
Allegations: Representing that accountholders will not be held responsible for fraudulent transactions when it rejects fraud claims without explanation or recourse
Allegations: Marketing Zelle as “backed by banks,” “safe” and providing accountholders with “Zero Fraud Liability” when the credit union denies fraud claims without explanation or recourse
Allegations: Marketing Zelle money transfers as safe and secure without disclosing there is no protection for victims of fraud and no recourse for lost funds
Allegations: Misleadingly representing that the credit union only charges Foreign Transaction Fees on transactions made in foreign countries when it also charges such fees on transactions made online in the…
Allegations: Misrepresenting when consumers will be charged overdraft fees