Capital One

Capital One 360 Savings Accounts

Allegations: Misleadingly advertising accounts as “high interest” savings accounts without notifying accountholders that a higher interest rate account became available

Capital One

Allegations: Misrepresenting that it protects consumers’ personal information when it failed to do so and there was a data breach between 2022 and 2023

Capital One’s Cash Advance Fees

Allegations: Representing that the credit card company charges Cash Advance Fees on cash loans or cash equivalents

Capital One’s ATM Fees

Allegations: Falsely promising not to charge fees for using in-network ATMs

Capital One Credit Cards

Allegations: Falsely advertising that consumers can get pre-approved for credit cards in a process that does not affect their credit score when the company runs a type of credit report…

Zelle Money Transfers at Capital One

Allegations: Marketing Zelle money transfers as fast, safe, and secure without disclosing that there is no protection for victims of fraud and no recourse for reimbursement of lost funds

Capital One Credit Cards

Allegations: Misleadingly representing that it would help credit card customers during the COVID-19 pandemic when the company systematically denied customers’ requests for help

Capital One Interest-Free Grace Period

Cash Advances on Capital One Credit Cards

Overdraft Fees at Capital One Bank

Capital One’s Interest-Free Grace Period

Capital One Access Checks