Amway

TINA.org investigated Amway as part of its larger investigations into unsubstantiated disease-treatment claims and atypical income claims used by MLM companies.

To read more about TINA.org’s 2023 MLM Income Claims Investigation, click here.

To read more about TINA.org’s 2017 DSA Income Claims Investigation, click here.

To read more about TINA.org’s 2016 DSA Health Claims Investigation, click here.


How We Took Action

2024
February 14

As part of its 2023 investigation into 100 MLM companies, TINA.org notifies Amway of its findings that the company has used atypical income claims to market its business opportunity.

2023
April 13

The FTC sends Amway a Notice of Penalty Offenses Concerning Substantiation putting the company on formal notice that it is unlawful to, among other things, make claims relating to the health benefits, safety, and effectiveness of products without competent and reliable scientific evidence to support them, and that disease-treatment claims must be substantiated by at least one randomized, controlled, and double-blinded human clinical trial of the product.

2021
October 26

The FTC sends Amway a Notice of Penalty Offenses Concerning Money-Making Opportunities putting the company on formal notice that it is an unfair or deceptive trade practice to misrepresent that profits or earnings are the ordinary, typical or average profits or earnings made by the participants, and to fail to disclose conditions affecting income, such as expenses borne by the participants, among other things.

October 13

The FTC sends Amway a Notice of Penalty Offenses Concerning Endorsements and Testimonials putting the company on formal notice that it is a deceptive and unfair trade practice to, among other things, use testimonials to make unsubstantiated or otherwise deceptive performance claims even if such testimonials are genuine.

June 30

TINA.org sends a letter, along with a list of more than 660 direct selling companies that includes Amway, to the FTC urging it to implement a penalty offense program targeting the direct selling industry and its market-wide practice of using deceptive earnings representations and false health claims.

2018
February 9

Amway responds to TINA.org’s 2017 income claims findings and informs TINA.org that 16 of the 20 social media posts it identified were taken down or removed.

2017
December 18

As part of its 2017 investigation into all DSA-member companies, TINA.org sends a letter to Amway regarding its use of false and unsubstantiated income claims to promote its business opportunity.

2016
December 19

Amway responds to TINA.org’s health claim findings and informs TINA.org that 22 of the 33 posts it identified were removed or in the process of being removed.

November 22

As part of its 2016 investigation into all DSA-member companies selling nutritional supplements, TINA.org sends a letter to Amway regarding its use of inappropriate health claims to market products.


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