Sweepstakes & Prizes Consumer Basics Sweepstakes & Prizes Sweepstakes and lotteries may be scams in disguise.
Consumer Financial Protection Bureau Consumer Basics Consumer Financial Protection Bureau Congress created the CFPB after the 2009 financial crisis to regulate mortgages, student loans, credit cards, and other financial products and services used by consumers.
Who Can You Complain to at the Federal Level? Consumer Basics Who Can You Complain to at the Federal Level? A topic-by-topic list of federal agencies that deal with deceptive advertising.
Bait & Switch Advertising Consumer Basics Bait & Switch Advertising Advertised deals get consumers in the door but not necessarily the price or product they wanted.
U.S. Postal Inspection Service Consumer Basics U.S. Postal Inspection Service Among its many responsibilities, the USPIS enforces the laws regarding illegal or dangerous use of the mail system and conducts investigations (sometimes in conjunction with other federal agencies, like the…
Food and Drug Administration Consumer Basics Food and Drug Administration The U.S. Food and Drug Administration (FDA) is the federal agency that is responsible for protecting public health through regulation and supervision of several different types of products, including food…
State-by-State Resources Consumer Basics State-by-State Resources Where you can file complaints or research a business in your state.
Econsumer.gov Consumer Basics Econsumer.gov Econsumer.gov, which was established in 2001, is a website where consumers can file complaints about online and related transactions with foreign companies.
U.S. Department of Justice Consumer Basics U.S. Department of Justice The U.S. Department of Justice (DOJ), which is led by the Attorney General, is the federal executive department responsible for enforcing federal laws. Among other things, it works with other…
Better Business Bureau Consumer Basics Better Business Bureau The Better Business Bureau (BBB) is made up of several local chapters in the United States and Canada that all work through their parent corporation, the Council of Better Business…