FabFitFun

TINA.org reader is still waiting for her promised free Kate Spade gift.

Verispy

Google ad touting a “free license plate lookup” won’t get you very far.

H&R Block

FTC alleges company pressures consumers into overpaying for its tax filing software.

MagicJack

Revealing the true costs of this phone service’s “free” trial offer.

Best Reader Tips of 2024

Consumer complaints worth remembering.

TINA.org’s Year in Review 2024

Looking back at our accomplishments.

Beachbody On Demand

We try to trim the fat on this “risk-free” trial offer.

The Honest Company

Company’s “free” trial for diapers and wipes could end up costing you big if you miss the terms.

Largest U.S. Credit Reporting Agencies to Pay Penalties for Deception

Leading credit reporting agencies misled consumers about credit score products.

Femora Anti Aging Face Cream

Femora Anti Aging Face Cream’s free trial offer has pricing that is likely to cause wrinkles.

Mary Kay Income Claims – 2017 Collection

Between June and November 2017, TINA.org investigated every company on the November 29, 2017 Direct Selling Association (The Direct Selling Association (DSA) is the national trade association for direct selling…

Sexy Hair Shampoo

May 2019: A federal judge granted final approval of the settlement agreement. November 2018: A federal judge granted preliminary approval of the proposed settlement agreement. A final fairness hearing is…

H&R Block: Getting Your Money Will Cost You

You can do your own taxes.

Marketers Downplay Consumer Harm Caused by Negative Option Offers

Marketers are attempting to put a positive spin on the negative option.

Home Title Lock

Company’s ads attempt to scare consumers into paying for title monitoring services that they may be able to get for free.

Internet Scams: Avoiding Fraud on the World Wide Web

Over 200 million people in the U.S. are now Internet users.  Many of our daily activities – reading the news, watching movies, paying bills, buying products, and even catching up…

Advertising of Supplement Targeting Seniors Questioned

TINA.org Joins with AARP in Objecting to Move Free Class-Action Settlement MADISON, Conn., March 12, 2015 — More than 46 million people suffer from arthritis, many of them elderly, and…

Credit Karma

What to Know about Negative-Option Offers

Risk free trials may lead to repeated, unwanted charges to your credit card.

USA Filing Government Imposter Scam

Tricking consumers into paying hundreds of dollars for services that are available for free.