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Consumer Financial Protection Bureau

Consumer Basics

Consumer Financial Protection Bureau

Congress created the CFPB after the 2009 financial crisis to regulate mortgages, student loans, credit cards, and other financial products and services used by consumers.

Fine Print in Credit & Loan Ads

Consumer News

Fine Print in Credit & Loan Ads

If you’ve ever had the stamina to sit down and try to read a credit card disclosure statement (often the size of a paperback novel), you know that the Sometimes…

Sallie Mae Credit Card

Ad Alert

Sallie Mae Credit Card

This email offer — for a Mastercard A magical piece of plastic made by banks that is sent to your home (normally accompanied with countless pages of fine print disclosures)…

Gas Prices at Shell Stations

Class Action

Gas Prices at Shell Stations

Allegations: Deceptively advertising that consumers who pay with cash will be charged a lower price for gasoline when consumers who pay using debit cards are charged the higher credit card…

Drop App

Class Action

Drop App

Allegations: Misleadingly representing that consumers can use their earned points to redeem gift cards without difficulties or restrictions

Visa Gift Card

Ad Alert

Visa Gift Card

No fees after purchase but not before. TINA.org staffer shares story of surprise “purchase charge.”

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