TINA’s Take: Supplement Maker Sued for Alleged ‘Review Hijacking’ on Amazon

Company to pay $600,000 for allegedly manipulating product pages.

Amazon Prime’s Ad-Free Streaming Services

Allegations: Misleadingly advertising that Amazon Prime subscriptions included “commercial-free” streaming of movies and tv shows and then later charging an additional $2.99/month for ad-free streaming services

Amazon Fresh

Allegations: Falsely marketing that consumers who use their Amazon Prime Rewards Visa Signature Card “earn 5% back at Amazon Fresh” when they actually receive only 1% back on purchases

Gift Card for a Five-Star Amazon Review

Consumers need to be wary of undisclosed incentivized reviews.

Amazon Prime

Amazon Prime Membership Fee

Digital Content on Amazon

Allegations: Misleadingly marketing that consumers can “buy” digital content when Amazon may revoke access to content at any time

Amazon Prime Memberships

Allegations: Using dark patterns to make it difficult to cancel Amazon Prime memberships

Digital Content on Amazon Platform

Allegations: Misleadingly marketing that consumers can “buy” digital content when Amazon may revoke access to content at any time

Amazon Prime’s “Free Titles at Audible”

Allegations: Deceptively marketing that Amazon Prime memberships include “Free Titles at Audible” when the company automatically enrolls members in a paid subscription for Audible

Amazon.com’s Advertising of Weight-Loss Supplements Containing Sibutramine

Amazon’s 30-Day Refund Policy

Allegations: Misrepresenting that Amazon’s refund policy allows customers to get a refund for unwanted items returned within 30 days when it routinely fails to issue refunds for returned items

Amazon.com’s “List Price”

Google Takes Down Amazon’s ‘Shop FDA Approved Supplements’ Ad Following TINA.org Inquiry

Search engine also removes slider of ‘sponsored’ products in response to TINA.org inquiry.

Amazon Prime’s Same Day or Two Day Delivery Representations

Allegations: Misleadingly marketing “same-day” or “two day” delivery for Amazon Prime members

Amazon

Allegations: Preventing consumers from giving negative reviews of Amazon on its websites and apps

Prime Exclusive Savings for Amazon Prime Members

Allegations: Falsely advertising discounts by increasing original prices for a short period of time and then offering members “discounted” prices

Infographic: Brain Supplements and Amazon

TINA.org’s investigation of deceptive brain supplement marketing on Amazon by the numbers.

Eclipse Glasses from Amazon

Recalled Products on Amazon.com