Home Depot’s Damage Protection Class Action Home Depot’s Damage Protection Allegations: Misrepresenting Damage Protection as an “optional service” when the default setting in the system automatically adds the service to all rentals
Why ‘Click-to-Cancel’ Still Matters – and Why the FTC Should Try Again Blog Why ‘Click-to-Cancel’ Still Matters – and Why the FTC Should Try Again The problem hasn’t gone away.
Corkcicle Class Action Corkcicle Allegations: Representing that consumers get “free shipping” on orders over $55 without adequately disclosing that a “Delivery Guarantee” fee is automatically added to all orders
National Automotive Parts Association Class Action National Automotive Parts Association Allegations: Falsely advertising discounts as available for a limited time
Factor: 50% Off Your First Box Ad Alert Factor: 50% Off Your First Box Unboxing this meal kit company’s enticing offer.
Amazon to Pay $2.5 Billion to Settle Trickery Charges Related to Prime Consumer News Amazon to Pay $2.5 Billion to Settle Trickery Charges Related to Prime FTC lawsuit alleged company duped consumers into signing up and then made it hard to cancel.
Optavia Premier Plans Class Action Optavia Premier Plans Allegations: Using dark patterns to enroll consumers in plans that automatically renew, failing to adequately disclose the terms of plans, and making it difficult to cancel
The Dirt on Homeaglow’s $19 Cleanings Consumer News The Dirt on Homeaglow’s $19 Cleanings TINA.org files complaint against home cleaning platform with FTC, states.
Homeaglow Brands Homeaglow TINA.org found home cleaning services platform falsely advertising $19 house cleanings, using ROSCA-violating autorenewal subscriptions, fabricating consumer reviews and more.
Homeaglow ForeverClean Memberships Class Action Homeaglow ForeverClean Memberships Allegations: Failing to disclose that consumers who book discounted cleanings are charged $49 a month for ForeverClean Memberships that automatically renew and charging consumers who cancel these memberships illegal early…
Audible Memberships Class Action Audible Memberships Allegations: Failing to adequately disclose that many Amazon customers were automatically enrolled in – and charged for – Audible memberships, and making it difficult to cancel the memberships
True Blue Car Wash Memberships Class Action True Blue Car Wash Memberships Allegations: Failing to adequately disclose the terms of memberships and making it difficult to cancel
Billie Subscriptions Class Action Billie Subscriptions Allegations: Failing to adequately disclose the terms of subscriptions
Olly’s Order Protection Fee Class Action Olly’s Order Protection Fee Allegations: Falsely representing that consumers get free or flat-rate shipping when an “Order Protection” fee is automatically added to all purchases
EcoShield Pest Extermination Subscriptions Class Action EcoShield Pest Extermination Subscriptions Allegations: Failing to adequately disclose the terms of subscriptions, including that subscriptions automatically renew and consumers who cancel subscriptions are charged a cancellation fee
Ritual Zero Proof Class Action Ritual Zero Proof Allegations: Falsely advertising free or flat-rate shipping when a “Shipping Protection” fee is automatically added to all purchases
Houzz Pro and Houzz Essential Class Action Houzz Pro and Houzz Essential Allegations: Failing to adequately disclose that consumers who sign up for free trials will automatically be enrolled in and charged for 12-month subscriptions
Vince Camuto Class Action Vince Camuto Allegations: Failing to adequately disclose that a “Route Package Protection Fee” is automatically added to all orders
U-Haul Needs to Pack Up Its Deceptive ‘$19.95’ Truck Ads Consumer News U-Haul Needs to Pack Up Its Deceptive ‘$19.95’ Truck Ads TINA.org calls on regulators to stop moving company’s bait and switch.