Case Name (Date)

Arant et al. v. Early Warning Services, LLC d/b/a Zelle
22-cv-920, D. Ariz.
(April 2022)

Hope et al. v. Early Warning Services, LLC d/b/a Zelle
22-cv-4639, C.D.Cal.
(July 2022)


Product/Service

Zelle money transfer service


Allegations

Deceptively marketing the service as fast, safe and secure way to send money without disclosing that there is a widespread fraud problem on the platform and victims of fraud are almost never reimbursed for their losses


Status

Pending



Class-Action Tracker

Zelle Transfers on Bank of America

Class Action

Zelle Transfers on Bank of America

Allegations: Misleadingly marketing money transfers as safe and secure without disclosing that there’s a high risk of fraud and customers who lose money in unauthorized transactions are often not reimbursed

Zelle at Navy Federal Credit Union

Class Action

Zelle at Navy Federal Credit Union

Allegations: Marketing Zelle as “backed by banks,” “safe” and providing accountholders with “Zero Fraud Liability” when the credit union denies fraud claims without explanation or recourse

TD Bank’s Marketing of Zelle Money Transfers

Class Action

TD Bank’s Marketing of Zelle Money Transfers

Allegations: Misleadingly marketing Zelle as a fast and “free” way to send money and as a service that “won’t cost you any extra money for the transaction” without disclosing that,…

Zelle at JPMorgan Chase Bank

Class Action

Zelle at JPMorgan Chase Bank

Allegations: Marketing Zelle as safe and secure without disclosing that there’s a risk consumers will lose money in fraudulent transactions and the bank will not reimburse them for lost funds

Zelle Money Transfers at TD Bank

Class Action

Zelle Money Transfers at TD Bank

Allegations: Falsely marketing Zelle money transfers as safe and secure without disclosing that there is no protection for victims of fraud and no recourse for reimbursement of lost funds

Zelle Money Transfers with Bank of America

Class Action

Zelle Money Transfers with Bank of America

Allegations: Misleadingly marketing Zelle as fast, safe, and secure without disclosing that accountholders who lose money due to fraud have no recourse for reimbursement of lost funds

Zelle Money Transfers at Capital One

Class Action

Zelle Money Transfers at Capital One

Allegations: Marketing Zelle money transfers as fast, safe, and secure without disclosing that there is no protection for victims of fraud and no recourse for reimbursement of lost funds


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