TINA.org Supports FTC’s ‘Click to Cancel’ Rule against Industry Challenge
Companies should not be able to trap consumers into subscriptions that they do not want.
Windows USA/Alaskan Windows Systems
In July 2016, a class-action lawsuit was filed against Windows USA and Alaskan Window Systems and other related companies for allegedly perpetuating “a fraud and a scam” in the sales and financing of windows. For example, plaintiffs claim that the companies:
- misleadingly promise customers who install the windows immediately save 60-70% on their monthly home electric bills when they do not;
- misleadingly promise customers that the appraisal value of their homes will immediately increase by an amount that is more than the quoted price of the windows;
- operate a bait and switch scheme;
- do not adequately disclose important information to customers, including, but not limited to, the nature of the credit application and the characteristics of the products.
(Hudson et al v. Windows USA, LLC, d/b/a Windows USA and Alaskan Window Systems, Big Four Companies, Inc., and Wells Fargo, N.A., Case No. 16-cv-596, S. D. MS.)
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