Williams-Sonoma
TINA.org investigated Williams-Sonoma and found that seven of its websites — Williams-Sonoma, Williams-Sonoma Home, Rejuvenation, Pottery Barn, PBteen, Pottery Barn Kids and West Elm — were marketing products as made…
Williams-Sonoma’s Natural Claims
In June 2018, a class-action lawsuit was filed against Williams-Sonoma for allegedly falsely marketing household and personal care products – including hand soap, hand lotion, dish soap, counter spray, all-purpose cleaner, and room spray – as “natural” when, according to the plaintiffs, they contain unnatural and synthetic ingredients. (Plaintiffs amended their complaint in November 2018.) (Kutza et al v. Williams-Sonoma, Inc., Case No. 18-cv-3534, N. D. CA.)
For more of TINA.org’s coverage of natural claims, click here.
Legal Action
Class-Action Tracker
Rejuvenation’s “Free Shipping Site-Wide” Claims
Allegations: Falsely advertising “Free Shipping Site-Wide”
Baby Crib Bumpers from Pottery Barn and Williams-Sonoma
Williams-Sonoma Sheets’ Thread Count
The Latest
Williams-Sonoma to Pay $3 Million for Violating Made in USA Order
Record-setting settlement comes after TINA.org complaint.
Williams-Sonoma’s Halloween Slice & Bake Cookies
Some colorful ingredients undermine specialty retailer’s “all-natural” claim.
The Cost of Doing Business
Comparing the amount companies agree to pay to settle deceptive marketing charges with their annual revenue.
Pottery Barn Kids
E-commerce site changes pricing tactics in response to a TINA.org inquiry into back-to-school deals.
TINA’s Take: FTC Takes Crucial Step Forward in Holding Deceptive Made in USA Marketers Accountable
FTC finalizes its Made in USA Labeling Rule.