TracFone Wireless
Allegations: Misrepresenting that it protects customers’ personal information when it failed to do so and there was a data breach in 2021
Verizon Wireless’s May 2019 Mother’s Day Promotion
In March 2020, a class-action lawsuit was filed against Verizon Wireless alleging that its May 2019 Mother’s Day promotion was a bait-and-switch scheme. Specifically, plaintiffs claim that the company falsely promised that consumers who bought an iPhone XR, iPhone XS MAX, iPhone XS, or iPhone X as part of the promotion would get a free iPhone XR when, according to plaintiffs, consumers received a charge for the “free” iPhone on their next bill. (Wise et al v. Verizon Wireless Services, LLC, Cellco Partnership, both d/b/a Verizon Wireless et al, Case No. 60CV-20-1970, Arkansas State Court, Pulaski County)
For more of TINA.org’s coverage of Verizon, click here.
Class-Action Tracker
Verizon Securities
Allegations: Misleadingly representing that Verizon is committed to protecting the environment and people when its cables are covered in toxic lead
iPhones at Target
Allegations: Falsely advertising that phones are unlocked
Verizon’s Advertised Rates
Allegations: Charging subscribers more than the advertised rate by adding an undisclosed fictitious fee to their monthly bills
Certain Verizon Wireless Service Plans
Allegations: Falsely advertising monthly rates of wireless service plans
Verizon Monthly Rates
Allegations: Falsely advertising monthly rates that do not include an “Administrative Charge”
Verizon Equipment
Promotional Gifts for Verizon FiOS Service Subscribers
TracFone Wireless Unlimited Data Plans
Straight Talk Cellular Phone Plans
The Latest
Deceptive Ads 2016
A Deluge of Doublespeak
Corporate doublespeak is as hard to decipher as the questionable claims in the ads themselves.
Telecom Disconnect
Find out which telecom companies are under scrutiny for misleading ads.
Verizon’s ‘Limitless’ Data Has Its Limits
Not to be confused with “unlimited” data plans.
Frayed Cable Ad Claims
You may want to hit the mute button on these challenged cable claims.