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Consumer complaints worth remembering.
In December 2018, a class-action lawsuit was filed against Trustmark National Bank for allegedly promising consumers that it only charges overdraft fees on their transactions if there is not enough money in their account to cover the transaction when, according to plaintiffs, the accounts always have enough money to cover transactions because the bank sets aside money to cover the transaction and deducts the amount from the account as soon as the transaction is authorized. In addition, the complaint alleges that the bank charges multiple out-of-network fees on individual transactions. For example, the complaint claims that the bank charges two out-of-network ATM fees on a single cash withdrawal and three out-of-network fees on out-of-network ATM withdrawals if accountholders perform a balance inquiry before a withdrawal. (McDonald et al v. Trustmark National Bank, Case No. 18-cv-852, S. D. MS.)
Consumer complaints worth remembering.
Why this eyewear company’s advertised “starting” prices may not be 20/20.
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What led up to brain supplement’s December to remember.
Jessica Bennett, The Cut