
American Airlines Baggage Fees
Allegations: Falsely representing that certain passengers don’t have to pay for checked bags
In 2016, a false advertising class-action lawsuit was filed against American Airlines for allegedly misleadingly marketing trip insurance policies (that protect customers if their travel plans change) as being sold by a third party, Allianz Global Assistance, when the insurance policies are, according to plaintiffs, actually sold by American Airlines, which receives a profit each time a policy is sold. (Zamber et al v. American Airlines, Inc., Case No. 16-cv-23901, S.D. Fla.)
For more information about other class-action lawsuits filed against airlines and TINA.org’s coverage of them, click here.
Allegations: Falsely representing that certain passengers don’t have to pay for checked bags
Allegations: Misleadingly offering certain customers free checked bags when the airline does not program the terms into its software and improperly charges customers for checked bags
Allegations: Falsely representing that the airline does not charge certain passengers a fee for checked bags
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