American Airlines Baggage Fees
Allegations: Falsely representing that certain passengers don’t have to pay for checked bags
In 2016, a false advertising class-action lawsuit was filed against American Airlines for allegedly misleadingly marketing trip insurance policies (that protect customers if their travel plans change) as being sold by a third party, Allianz Global Assistance, when the insurance policies are, according to plaintiffs, actually sold by American Airlines, which receives a profit each time a policy is sold. (Zamber et al v. American Airlines, Inc., Case No. 16-cv-23901, S.D. Fla.)
For more information about other class-action lawsuits filed against airlines and TINA.org’s coverage of them, click here.
Allegations: Falsely representing that certain passengers don’t have to pay for checked bags
Allegations: Misleadingly offering certain customers free checked bags when the airline does not program the terms into its software and improperly charges customers for checked bags
Allegations: Falsely representing that the airline does not charge certain passengers a fee for checked bags
Software maker will pay a $75 million fine and provide “affected consumers” with free services.
Order puts platforms like Amazon and Walmart on notice.
Advertised “best deal ever” comes with some caveats.
Cecilia D’Anastasio, Bloomberg
Before paying a company for something, know all your options.