Ticketmaster and Live Nation
Allegations: Misrepresenting that they secure consumers’ personal information when they failed to do so and there was a data breach in May 2024
Ticketmaster’s Resale Program
In December 2018, a class-action lawsuit was filed against Ticketmaster for allegedly misleadingly marketing itself and its TradeDesk platform as a “safe and fair place” to buy resale tickets (tickets that have already been purchased but are re-uploaded to the site to be resold) and publicly criticizes scalpers (those who buy tickets for the sole purpose of reselling them at higher prices for a profit) when, according to plaintiffs, Ticketmaster violates its own terms and conditions by allowing scalpers to use bots to buy tickets and then resell them at higher prices, which leads to a shortage of tickets on ticketmaster.com, inflated prices, and increased fees on resale tickets. (Niedbalski et al v. Ticketmaster L.L.C. and Live Nation Entertainment, Inc., Case No. 18-cv-10241, C. D. CA.)
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Class-Action Tracker
Ticketmaster’s Policy
May 2019: The case was again transferred to federal court. (Case No. 19-cv-2642, N. D. CA.) April 2019: The case was remanded back to state court because the federal court…
Ticketmaster Processing and UPS Delivery Fees
February 2015: A judge granted final approval of the settlement. April 2014: A judge preliminarily approved a $400 million settlement of a class-action lawsuit against Ticketmaster for allegedly deceiving consumers.…
The Latest
The Unsettling Ticketmaster Settlement
This settlement goes in the worst file.