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Consumer complaints worth remembering.
In March 2014, a federal judge granted the plaintiffs’ motion for class certification in a lawsuit against Symantec Corp. The complaint, which was originally filed in 2011, alleges that, among other things, Symantec misrepresented that consumers needed to purchase the “Norton Download Insurance” in order to re-download Norton products for up to one-year after the initial purchase, when in reality, the insurance was not necessary to re-download the Norton products during the license period. (Khoday et al v. Symantec Corp. and Digital River, Inc., Case No. 11-cv-00180, D. MN.).
For more information about other class action lawsuits filed against Symantec and TINA.org’s coverage of the company, click here.
Consumer complaints worth remembering.
Herb Weisbaum, Consumers’ Checkbook
TINA.org pulls back the covers on this company’s Made in USA marketing.
Brand partnerships worthy of a big “doom!”
Derek Kravitz, Consumer Reports