
AT&T’s Connectivity Guarantee
Is it still a guarantee if it has strings attached?
Debono et al. v. Cerebral, Inc.
22-cv-3378, N.D. Cal.
(June 2022)
Subscriptions to Cerebral
(a telemedicine company that provides access to therapy, counseling, and medication)
Failing to disclose that subscribers’ access to various mental health services is contingent on the availability of counselors, therapists, and prescribers in their geographic area
Misleadingly marketing that subscribers can cancel subscriptions anytime when the company makes it difficult to cancel subscriptions
Is it still a guarantee if it has strings attached?
Lawsuits allege “100%” marketing on front label is misleading.
TINA.org reader was charged a lot more than the advertised price. He’s not alone.
TINA.org explores the divide between the marketing and the science.
Be wary of these life-changing claims.