
Why You Might be Trapped In That Gym Membership Forever
Some members of Congress want to kill a popular “Click to Cancel” Rule.
Debono et al. v. Cerebral, Inc.
22-cv-3378, N.D. Cal.
(June 2022)
Subscriptions to Cerebral
(a telemedicine company that provides access to therapy, counseling, and medication)
Failing to disclose that subscribers’ access to various mental health services is contingent on the availability of counselors, therapists, and prescribers in their geographic area
Misleadingly marketing that subscribers can cancel subscriptions anytime when the company makes it difficult to cancel subscriptions
Dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled.
Some members of Congress want to kill a popular “Click to Cancel” Rule.
How much does this monthly book subscription actually cost?
Companies should not be able to trap consumers into subscriptions that they do not want.
Getting out may not be as easy as signing up.
Ellen Lee, The New York Times