SavedBy’s “Package Protection” Fee

SavedBy package protection

Failing to adequately disclose an automatic “Package Protection” fee that applies unless consumers uncheck a box

Deceptively labeling the fee “Package Protection” when it provides no added protection for damaged, stolen, or undelivered packages

Adding the “Package Protection” fee to orders from retailers advertising free or flat-rate shipping, when it is actually a hidden shipping charge

Pending

Lawsuits allege marketing doesn’t pass the smell test.

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TINA.org and other consumer advocates file comment with FTC.

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Marketing and reality are not in sync.