Tips on the DoorDash App
Allegations: Failing to disclose that the company keeps the tips entered on its app instead of giving them to the delivery drivers
In April 2019, a class-action lawsuit was filed against the food delivery company DoorDash. The complaint alleges that the company provides customers with an overview of their order before they complete their order and that this overview falsely represents that one of the added fees is a sales tax when, according to plaintiffs, the fee is actually not a tax and DoorDash keeps the amount as profit. Plaintiffs also claim that the company misleadingly gives customers in tax-free states the impression that this charge is a lawful and required tax when, according to the complaint, it is not. (Moore et al v. DoorDash, Inc., Case No. 19-cv-636, D. DE.)
For more information about other class-action lawsuits filed against DoorDash and TINA.org’s coverage of the company, click here.
Allegations: Failing to disclose that the company keeps the tips entered on its app instead of giving them to the delivery drivers
Allegations: Falsely marketing that all tips go to delivery drivers when the company actually keeps a substantial portion of tips for profit
Allegations: Deceptively hiding delivery fees from customers
Allegations: Deceptively hiding delivery fees from customers
In April 2016, a class-action lawsuit was filed against DoorDash (a company that delivers food from restaurants to consumers who place orders through its app and website) for allegedly overcharging…
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