Shapes, Inc
This platform’s AI companions raise some major red flags.
Simijanovic et al. v. Koninklijke Luchtvaart Maatschappij N.V.
23-cv-12882, E.D. Mich.
(Nov. 2023)
Flights on Royal Dutch Airlines
Using misleading and outdated facts and figures about its environmental initiatives in marketing materials
Misleadingly representing that the airline is “[f]lying on biofuel” that is sustainable when almost all of the fuel it uses is fossil fuel
Misleadingly marketing that consumers who purchase carbon credits in its CO2ZERO program (a reforestation program that involves planting trees and sustainable fuels) offset the environmental impact of flying when purchasing carbon credits does not actually negate the effects flying has on the environment
Dismissed When a complaint is dismissed with prejudice, it cannot be refiled.
This platform’s AI companions raise some major red flags.
“Free” offer could prove costly.
Company’s animal welfare claims – and brand name – face increasing scrutiny.
Consumers balk at hidden junk fees.
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