A Lullaby of Deception
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Restaurants at The Ritz-Carlton Hotels
In November 2017, a class-action lawsuit was filed against The Ritz-Carlton Hotel Company. Specifically, the complaint alleges that the menus for the restaurants in its hotels fail to adequately disclose that the restaurants add an automatic gratuity or service charge to a customer’s check, in violation of Florida law. (Fox et al v. The Ritz-Carlton Hotel Company, L.L.C., Case No. 17-cv-24284, S. D. FL.)
For more information about other class-action lawsuits filed against restaurants and TINA.org’s coverage restaurants, click here.
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