 
				
				
											
																Ratings for Priceline’s Secret Hotel Express Deals
Dueling and potentially confusing hotel ratings muddy deals.
In November 2017, a class-action lawsuit was filed against The Ritz-Carlton Hotel Company. Specifically, the complaint alleges that the menus for the restaurants in its hotels fail to adequately disclose that the restaurants add an automatic gratuity or service charge to a customer’s check, in violation of Florida law. (Fox et al v. The Ritz-Carlton Hotel Company, L.L.C., Case No. 17-cv-24284, S. D. FL.)
For more information about other class-action lawsuits filed against restaurants and TINA.org’s coverage restaurants, click here.
Dueling and potentially confusing hotel ratings muddy deals.
The result is that BNPL services that are advertised as free aren’t, class-action lawsuits allege.
Tricking consumers into paying hundreds of dollars for services that are available for free.
Even the CEO acknowledges that some consumers have confused the company for the federal government.
Rob Walker, Fortune
 
				
				
											
																 
				
				
											
																 
				
				
											
																