In October 2017, a class-action lawsuit was filed against Reservations.com (a website that travelers can use to book hotel rooms) for allegedly failing to disclose in its marketing materials a hidden booking fee, as well as other important information about hotel reservations and cancellation policies. Plaintiffs also claim that the website makes it impossible to cancel or modify hotel bookings. (Marko et al v. Benjamin & Brothers, LLC d/b/a Reservations.com, Case No. 17-cv1725, M. D. FL.)
For more of TINA.org’s coverage of travel, click here.