TracFone Wireless
Allegations: Misrepresenting that it protects customers’ personal information when it failed to do so and there was a data breach in 2021
Promotional Gifts for Verizon FiOS Service Subscribers
December 2016: This action was dismissed When a complaint is dismissed with prejudice, it cannot be refiled. because the parties settled the matter. The terms of the settlement agreement have not been disclosed.
2015: A false advertising class-action lawsuit was filed against Verizon for allegedly failing to provide customers who subscribed to Verizon FiOS Service with the promised promotional gifts (i.e., a $400 Verizon prepaid Visa card and an Ellipsis 8 tablet or $200 off any tablet from Verizon). The lawsuit was originally filed in state court in 2015 and transferred to federal court in August 2016. (Lelaj et al v. Verizon Communications Inc. and Does 1-10, Case No. 16-cv-5209, D. NJ.)
Class-Action Tracker
Verizon Securities
Allegations: Misleadingly representing that Verizon is committed to protecting the environment and people when its cables are covered in toxic lead
iPhones at Target
Allegations: Falsely advertising that phones are unlocked
Verizon’s Advertised Rates
Allegations: Charging subscribers more than the advertised rate by adding an undisclosed fictitious fee to their monthly bills
Certain Verizon Wireless Service Plans
Allegations: Falsely advertising monthly rates of wireless service plans
Verizon Monthly Rates
Allegations: Falsely advertising monthly rates that do not include an “Administrative Charge”
Verizon Wireless’s May 2019 Mother’s Day Promotion
Verizon Equipment
TracFone Wireless Unlimited Data Plans
Straight Talk Cellular Phone Plans
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