In April 2017, a class-action lawsuit was filed against Comcast for allegedly falsely advertising its cable television service packages at lower prices than it actually charges. According to the complaint, Comcast represents that new customers who sign one or two year contracts pay “guaranteed” fixed rates without adequately disclosing that customers end up paying more than the advertised price because Comcast increases other fees in the middle of their contract. In addition, the complaint alleges that Comcast misleads consumers into believing that “certain invented fees” (specifically, the Broadcast TV Fee and Regional Sports Fee) are taxes or government charges when they are not and the fees are a way for Comcast to charge customers for channels already promised in the lower advertised package price twice. (Loomis et al v. Comcast Corp. and Comcast Cable Communications, LLC, Case No. 17-cv-2110, N. D. CA.)
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September 2019: This case was transferred from state court to federal court. (Case No. 19-cv-652, D. UT.) August 2019: A class-action lawsuit was filed against Comcast for allegedly misleadingly representing…
A class-action lawsuit was filed against Comcast for allegedly offering service plans to cover the costs of repairs of wiring inside customers’ homes when, in reality, the service plans did…
ISPs battle over who’s the real Pinocchio.
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Find out which telecom companies are under scrutiny for misleading ads.
Comcast finally agrees to drop unsubstantiated claims.
You may want to hit the mute button on these challenged cable claims.