
Panera’s Delivery Fee
Allegations: Deceptively hiding delivery fees from consumers
Ahmad et al v. Panera Bread Co.
21SL-CC00593, Missouri state court – St. Louis County
(Feb. 2021)
Aseltine et al v. Panera, LLC
RG21098794, California state court – Alameda
(May 2021)
Panera’s food delivery
Deceptively hiding delivery fees from customers
Settled
(Final approval granted)
https://www.deliverypricesettlement.com/
Allegations: Deceptively hiding delivery fees from consumers
Allegations: Misleadingly marketing products as “sprouted grain” bagels when they are made primarily with non-sprouted grains
Allegations: Misleadingly marketing products as “clean”
Allegations: Misleadingly marketing the terms of Panera’s Unlimited Sip Club
These definitions are a joke.
Following lawsuit, chain adds more detailed disclosures about caffeine content.
Lawsuit alleges sandwich chain misleadingly markets “unlimited” drinks subscription.
Be wary of claims of free or low-cost delivery.
A “$0 Delivery Fee” doesn’t equal “free delivery.”