MileagePlus Program

February 2015: The appeal was dismissed When a complaint is dismissed with prejudice, it cannot be refiled. pursuant to a settlement agreement. The terms of the agreement have not been disclosed. (Case No. 14-4023, 3rd Cir.)

September 2014: A federal judge dismissed this complaint concluding that the claims were preempted by the Airline Deregulation Act and failed to state a cause of action. Later in September, the named plaintiffs filed a Notice of Appeal regarding the dismissal.

October 2013: A class-action lawsuit was filed against United Continental Holding, Inc., Mileage Plus Holdings, LLC, and United Airlines, Inc. for allegedly deceptively marketing the MileagePlus frequent flyer program, which allows members to redeem miles for free, discounted, or upgraded travel and non-travel awards.
Specifically, the complaint alleges that the companies mislead consumers by representing that all United and Continental customers are charged the same amount for the same award when, according to plaintiffs, the companies actually use a formula so that the more miles a customer has available to him/her, the more miles that customer will be charged for a service. (Gordon et al. v. United Continental Holding, Inc., Mileage Plus Holdings, LLC, and United Airlines, Inc., Case No. 13-cv-05967, D. NJ.).