
LG Slide-In Ranges and Freestanding Ranges
Allegations: Marketing products as safe and high quality when the oven knobs can be activated by accidental contact due to a defect
March 2017: This action was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled. because the parties reached a settlement agreement. The terms were not disclosed.
March 2015: A class-action lawsuit was filed against LG Electronics USA for allegedly deceptively advertising that its televisions have higher refresh rates (which measure the number of times unique images appear on the screen each second) than they actually do. Specifically, the complaint alleges that the company uses “invented and misleading technical terms and ratings systems” (i.e., “TruMotion” technology and “Motion Clarity Index” (“MCI”)) in marketing materials to make consumers believe the televisions can increase the standard 60 Hz refresh rate when, in reality, limitations on electricity input and video make it impossible for televisions to increase the refresh rate without the use of special technology. (Eberhart et al v. LG Electronics USA, Inc., Case No. 15-cv-01761, D. NJ.).
For more information about other class-action lawsuits regarding the misleading marketing of televisions and TINA.org’s coverage of the issue, click here.
Allegations: Marketing products as safe and high quality when the oven knobs can be activated by accidental contact due to a defect
Allegations: Marketing that the ice machines make “Craft Ice” when they prematurely fail due to a defect
Allegations: Failing to disclose that appliances emit pollutants that are harmful to people
Allegations: Misleadingly marketing refrigerators as high quality, dependable, and capable of producing craft ice when they do not work as advertised due to a defect
Allegations: Marketing dishwashers as high quality and dependable when they malfunction, stop mid-cycle and become inoperable due to a defect in the LED control panel
NAD shines a light on picture claims.
Smartphones marketed as “water resistant” are increasingly proving to be more resistant to warranties than water.
Big picture: Expert endorsements can be misleading.
TINA.org is throwing the flag on several Big Game advertisers this year.