Class Action

Frontier’s Advertised Rates

Class Action

Frontier’s Advertised Rates


Case Name (Date)

Massaro et al. v. Frontier Communications Parent, Inc. et al.
22-cv-1222, C.D. Cal.
(July 2022)


Product/Service

Frontier internet, phone and television services


Allegations

Charging subscribers more than the advertised rates by adding undisclosed service fees for each one of its services


Status

Pending



Class-Action Tracker

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Frontier’s Restocking Fee

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Allegations: Misleadingly representing that customers “never have to worry about hidden fees” when the company does not adequately disclose that those who cancel their services will be charged a restocking…


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Frontier’s TV + Internet Bundle

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Frontier’s TV + Internet Bundle

A TINA.org reader sent us a copy of Frontier’s advertised prices for its TV bundles: But the reader says when he called to sign up for the TV and Internet…