November 2016: This case was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled., the reasons for which have not been disclosed.

April 2016: A class-action lawsuit was filed against Direct Energy for allegedly deceptively luring consumers to switch to them as their energy supplier by falsely promising consumers lower electricity bills. According to the complaint, the named plaintiff paid 5.84 cents/kWh to her original electricity supplier and the rate she pays after switching to Direct Energy is 6.79 cents/kWh. In addition, the named plaintiff represents that she never received the $50 gift card she was promised as an incentive to switch. (Plaintiffs filed an amended complaint in June 2016.) (Wilson et al v. Direct Energy Services, LLC d/b/a Direct Energy, Case No. 16-cv-454, S. D. OH.)

For more information about other class-action lawsuits filed against energy suppliers and TINA.org’s coverage of them, click here.


Class-Action Tracker

Direct Energy Services

Class Action

Direct Energy Services

In March 2017, a class-action lawsuit was filed against Direct Energy Services, LLC for allegedly deceptively advertising low, temporary fixed rates without adequately disclosing its variable rate pricing structure. According…

Direct Energy Services Rates

Class Action

Direct Energy Services Rates

June 2017: The appeal was withdrawn, the reasons for which have not been disclosed. April 2017: The named plaintiff filed a Notice of Appeal regarding the August 2015 dismissal order,…


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