Direct Energy’s Pricing
Allegations: Using a deceptive bait-and-switch pricing scheme
Direct Energy Services
In March 2017, a class-action lawsuit was filed against Direct Energy Services, LLC for allegedly deceptively advertising low, temporary fixed rates without adequately disclosing its variable rate pricing structure. According to the complaint, Direct Energy customers often pay more for energy than they would have if they stayed with their traditional energy supplier. (Plaintiffs filed an amended complaint in May 2017.)(Forte et al v. Direct Energy Services, LLC, Case No. 17-cv-264, N. D. NY.)
For more information about other class-action lawsuits against energy suppliers and TINA.org’s coverage of the companies, click here.
Class-Action Tracker
Direct Energy
November 2016: This case was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled., the reasons for which have not been disclosed. April 2016: A class-action…
Direct Energy Services Rates
June 2017: The appeal was withdrawn, the reasons for which have not been disclosed. April 2017: The named plaintiff filed a Notice of Appeal regarding the August 2015 dismissal order,…
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