Direct Energy Services Rates
Allegations: Deceptively inducing consumers to switch energy suppliers by offering low initial rates and a month-to-month variable rate plan that is tied to the market rate when the company routinely…
Direct Energy Services
In March 2017, a class-action lawsuit was filed against Direct Energy Services, LLC for allegedly deceptively advertising low, temporary fixed rates without adequately disclosing its variable rate pricing structure. According to the complaint, Direct Energy customers often pay more for energy than they would have if they stayed with their traditional energy supplier. (Plaintiffs filed an amended complaint in May 2017.)(Forte et al v. Direct Energy Services, LLC, Case No. 17-cv-264, N. D. NY.)
For more information about other class-action lawsuits against energy suppliers and TINA.org’s coverage of the companies, click here.
Class-Action Tracker
Direct Energy Rates
Allegations: Falsely representing that consumers are charged the price of electricity as of the day before it is delivered when the company actually charges rates determined hourly on the day…
Direct Energy’s Pricing
Allegations: Using a deceptive bait-and-switch pricing scheme
Direct Energy
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