Google’s AI Overviews
New AI-powered search feature produces misleading answers.
In Re: Deva Concepts Products Liability Litigation
20-cv-1234, S.D.N.Y.
(2020)
DevaCurl hair care products
Misleadingly marketing products as safe, gentle, and free of harsh ingredients when ingredients in them cause adverse reactions, including scalp irritation and hair loss
Settled
(Final approval granted)
http://www.curlyhairsettlement.com/
New AI-powered search feature produces misleading answers.
Eyewear company makes marketing changes following FTC inquiry.
That is, everything except for 70 brands, among other exclusions.
For many consumers, made in the USA claims are no small fry.
The truth about sales advertised as sitewide can be ugly.