Class Action

Costco’s Risk-Free 100% Satisfaction Guarantee on Memberships

Class Action

Costco’s Risk-Free 100% Satisfaction Guarantee on Memberships

December 2020: The Court granted final approval of a settlement agreement.

April 2018: A class-action lawsuit was filed against Costco for allegedly misleadingly marketing its Risk-Free 100% Satisfaction Guarantee by promising to fully refund members who cancel their memberships when, according to the complaint, consumers who are executive members receive less than the amount they paid when they cancel. (Pearlstone et al v. Costco Wholesale Corp., Case No. 18-cv-630, E. D. MO.)

For more information about other class-action lawsuits filed against Costco and TINA.org’s coverage of the retailer, click here.


Class-Action Tracker

Kirkland Purified Water

Class Action

Kirkland Purified Water

Allegations: Falsely marketing products as purified water “with minerals added for taste” without adequately disclosing that they contain synthetic ingredients

Merchandise Sold on Costco’s Website

Class Action

Merchandise Sold on Costco’s Website

Allegations: Misleadingly representing that Costco’s website informs consumers when merchandise may be available for a lower price in stores when it routinely fails to include such information

Keto Snacks

Class Action

Keto Snacks

Allegations: Misleadingly marketing products as “keto” when they contain ingredients that are not compatible with a ketogenic diet

Kirkland Pet Foods

Class Action

Kirkland Pet Foods

Allegations: Misleadingly marketing pet foods as “grain free” and containing only certain ingredients when they contain wheat and other unlisted ingredients


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